Shipping & Returns

Shipping & Returns Policy

Shipping Information

Processing Time

Orders are typically processed within 1-3 business days. You'll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Overnight Shipping: 1 business day

Please note: Delivery times are estimates and may vary based on your location and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders over $50.

Returns & Exchanges

Return Policy

We want you to love your purchase! If you're not completely satisfied, you can return most items within 30 days of delivery for a full refund or exchange.

How to Return an Item

Contact us at [your-email@example.com] with your order number
We'll provide you with return instructions and a return label if applicable
Pack the item securely in its original packaging
Ship the item back to us using the provided label
Once we receive and inspect your return, we'll process your refund within 5-7 business days

Return Requirements

To be eligible for a return, items must be:

Unused and in the same condition you received them
In the original packaging
Accompanied by proof of purchase

Non-Returnable Items

For health and safety reasons, certain items cannot be returned:

Personal care items
Intimate apparel
Final sale items

Exchanges

If you need a different size or color, we're happy to help! Contact us and we'll arrange an exchange for you.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We'll send you a replacement or issue a full refund right away.